About Us

We help business leaders achieve transformational goals for their business. We do that by using the WHY (Purpose) for their business to attract employees who believe what they believe. Then we us the PeopleFirst Matrix and COMPASS Methodology to develop a strategy and plan to create the leadership and line management behaviour that is essential for becoming a truly high-performing team that delivers ambitious business goals. By doing this we know we will make the world a better place because we will help to create businesses that are filled with inspired and fulfilled people. That’s why our CEO is proud to also be chairman of Inspiring Workplaces – which has a Purpose of ‘Changing the world by improving the world of work. You can be confident that we will deliver the business performance and employee experience outcomes you need because of we use Inspiring Workplaces' (IW) proven Method – COMPASS. Over the last 40 years we have accumulated a range of proven frameworks, metrics and tools that we use to underpin COMPASS. These include: Net Promoter Score, eNPS, Customer effort score, SCARF, Sinek’s Golden Circles, the Circles of control and influence, Cialdini’s laws of persuasion and C-me profiling. They also include capturing employee feedback using IW's PeopleFirst employee feedback survey ad diagnostic tool. Our approach is designed to increase the certainty and speed of achieving your goals. And ensure that the advantage we help to create can be sustained and extended over time. By focusing on leadership development and effective communication at both a senior and line manager level, we create the platform for sustained success, increase the pace of success, and unlock the power of people aligned behind a shared purpose to create high performing teams that deliver ambitious goals.

Services

We solve the four people-related problems:

First - Decision gridlock i.e. leaders consistently tell us that they know they need to invest in their people, they are just not certain where to make that investment. We solve that by using the PeopleFirst Matrix and diagnostic survey to gather the employee insight needed to create an effective strategy.

Second - Disconnected workforce. Organisations have always had connection issues between people, between teams, and with the leadership, which made people question if they truly BELONG. These were made worse by the pandemic and the move to hybrid operations. This lack of Connectedness is causing serious problems that not only threaten organisational performance but the wellbeing of your people. We solve that by identifying the sources of disconnection and helping to remove them. In particular we focus on: leadership communication, line manager communication and team/colleague communication with the help of C-me profiles and the SCARF neuroscience framework.

Third - Belief shortfall. Successful leaders consistently tell us that one of the foundations for business success is ALIGNMENT. Our definition of alignment is ‘shared belief’.’ When people believe in the same goals and values, they work together to achieve them. But if they aren’t aligned the impact is destructive. We help clients create ALIGNMENT across the entire team.

Fourth - Ineffective line management. Line managers are pivotal to organisational success as they translate leadership direction into daily action. We help line managers become inspirational leaders by giving them the skills to get the best from their teams and individuals within their teams.

Experience with C-me

We have been using C-me to drive business performance for over a decade. We use it to give leaders the insight they need to match natural preferences with the needs of the business and thus inform their recruitment and people development strategies. We also use C-me to give individuals at every level within an organisation a clear understanding of the impact their communication style has on others. We then help them to adapt their communication to achieve better outcomes.